Rapid Response


Rapid Response Monitoring is committed to having the most qualified, extensively trained personnel and the most advanced technologies available with the singular purpose of providing Dealers and their customers with the very best monitoring services. Their mission is to protect lives and property and to ensure the safety and welfare of employees and families nationwide. No other monitoring provider has invested more resources in pursuit of this mission.

Today Rapid Response serves an international client base of thousands of active dealers and employs over 550 highly-trained professionals. The company remains committed to its original objective–serving dealers who want to exceed the expectations of their own subscribers–and to continued investment in its people, technology and innovative programs.

Rapid Response’s advanced network security systems at both facilities include dual Palo Alto Networks® and Barracuda NetworksTM next generation firewalls installed in High-Availability (HA) Pair. Redundant Blue Ridge NetworksTM crypto-servers create a VPN “cryptographic tunnel” for external remote access, providing some of the most advanced encryption in the world.


“Rapid Response’s core belief is three-pronged: people, training and technology. The Excellence Awards judges determined that this outstanding company proved to deserve the spot at the pinnacle of our industry. Rapid’s application detailed extensive plans for disaster recovery, false alarm reduction, education and training, technology innovation, customer relations, and community outreach efforts including charitable activities. Its leaders are heavily involved in bettering the industry through volunteering with industry associations to advance important issues such as standards, public sector engagement, and legislation.” – TMA Excellence Awards Judges

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